Attention ALL KE Crew

  • Please keep cell phone usage to emergencies while working your shift.
  • Click here for pictures of where to park and enter.
  • Please check-in at KE Crew Check-in to get your name tag and apron and a quick overview of what to expect. 
  • All KE Crew should wear comfortable clothing and bring a labeled meal or snack/water bottle as needed. Some KE Crew also like to bring hand sanitizer.
  • When you check in, please let us know of any special needs or physical limitations as well as skills you might have, such as typing or great organizational abilities.
  • At the end of your shift, please check out at the KE Crew desk to return your name tag and apron and indicate you have completed your shift.
  • All late-night shift KE Crew should exit together. Please do not unlock doors to exit. See us. Thanks!

What's New for KE Crew

  • CLAIM TICKETS
    • Large items & items priced above $25 now need to have a “Large Item Claim Ticket” attached to them by consignors at Drop-off.
    • For items too large to bring to Holds, the shopper should bring a Holds KE Crew member to the item. The shopper must fill out Buyer Name and Phone on the top portion of the Claim Ticket. The Holds KE Crew member then removes the bottom portion and keeps it while the shopper shops. The shopper will retrieve the bottom portion of the Claim Ticket from Holds while his/her items are being processed at Step 1 of Checkout: Item Processing Station while the KE Scanner Crew Member continues scanning their other items. 
    • The KE Scanner Crew Member will  scan the Claim Ticket and hold onto it until the receipt is printed. Then the price on the receipt matching the Claim Ticket item will be marked with a *. The Crew Member will staple it to the receipt and hand the receipt to the shopper to proceed to Payment Processing.
    • The shopper will pay. The receipt and Claim Ticket will both be stamped "PAID."
    • The shopper must show their Receipt and Claim Ticket stamped "PAID" to pick up their item.
    • If the shopper can't pickup the item immediately, they should show their claim ticket and receipt to the KE Holds Crew Member and get help moving the item to PAID HOLDS. They will need to mark the top portion of the Claim Ticket to indicate pickup date & time within our shopping hours or during our Pickup hours only. Items not picked up are donated at the close of Pickup.
    • Drop-off and Checkout KE Crew: Please send consignors with applicable items to the Claim Ticket Station to attach Claim Tickets to items.
  • Marathon spots are limited. To marathon for our Fall Sale, you are required to do 24 hours at a previous sale. Interested? Do 24 hours this sale and let us know you would love to marathon in the future.
  • SCANNING! No more detag. Hopefully this will make for shorter lines! Sign up for detag slots but you will be scanning, not detagging! 10 keyers, please register for 10key so we ensure we have enough consistent staff who knows the scanning procedure well.
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Drone Video Spring 2019