BoutiqueBASH frequently asked questions
New consignor quick answers
I am brand new. What do I need to do?
1. Register as a consignor.
2. Read the How to Tag page.
3. Read the Items Accepted page.
4. Print your tags.
5. Prepare and tag your items.
6. Bring them to Drop-off.
7. Shop early as a consignor.
8. Pick up your check and any unsold items at Pickup.
Is there a limit to the number of items a consignor can consign?
There is a $50 minimum item requirement to consign but not a max number of items for the BoutiqueBASH. Bring as many items that meet our Items Accepted requirements as you'd like.
Do I have to work Crew to consign?
No. Anyone may consign. However, Crew members receive earlier shopping privileges and additional benefits.
What happens to my unsold items?
You may pick them up during our scheduled Pickup time. Items not picked up are donated according to your tag choices.
Most common problems
I registered tonight however I did not receive my code. What should I do?
You likely joined our mailing list without checking the "Consignor" option. Please re-register and check "Consignor" to get your code.
My tags aren't printing correctly. Can you help?
Tags will print a blank page if you do not enter prices in our Print Tags page. If prices are entered and you still have trouble: In Acrobat, go to Advanced and choose "Print as Image."
Why was I not found on your online list?
If you've never consigned or been Crew, use New Registration. If you were on our list before and moved, or if we emailed you for an address update and didn't hear back, you may need to register again. Being off our email list also removes you from our online list.
Consignors
Registration & fees
Why do you charge consignors $15?
Our expenses for rent, bank/card costs, and logistics are astronomical. We couldn't continue the sale without this fee, which is lower than other large sales.
I registered but cannot consign. How do I unregister?
Register again and enter "unregister" next to the consignor checkbox to free up your spot.
Tag printing & system
Are tags saved in the system? Can they be used for all sales?
Yes! Your tags are saved in your account. You can use them for future sales. You do not need to cancel them or delete them if an item doesn't sell—just bring it back next time!
Do you offer Consignment Manager for your sale?
No, we only accept tags printed directly from our website.
What is the purpose of the individual colors of cardstock?
The colors speed up sorting. Rather than staring at codes, we sort quickly by color and donate white tag items. This frees the Crew to make the sale more organized, ensure quality, and double-check racks.
How and why should I do 3-word descriptions?
Always write a specific 3-word description (e.g., "Matilda Jane pink dress"). If your tag falls off, we search our system for those exact keywords to match the tag back to your item so you get paid!
What category should I use on tags?
Pick the category that best fits. For items like Pets, Cleaning Supplies, Tools, Furniture, and Garden items, please select the "Housewares" category.
What needs a duplicate tag?
Only use a duplicate tag on large items with multiple pieces that could easily get separated on the sales floor. Duplicate tags require you to choose the radio button for Duplicate Tags.
Hanging clothing
Where should I use a tagging gun?
Only put the needle through a garment's inside tag, or through a seam at the armpit or waistband. Never shoot it through the flat front fabric!
Why do size ranges (e.g. 12-18 mos.) hang with the largest size?
They usually fit like the larger size. If it fits like the smaller size, write "fits like xx size" on the tag.
How do I hang multiple onesies? Can I zip-tie them together?
Do not zip-tie them together! Hang them on a single hanger, pinning the outside shoulders of each onesie to the top slope of the hanger so they fan out.
How do I hang multiple pieces (like an outfit)?
Hang the shirt on the hanger normally. Then, pin the pants to the top angled part of the hanger (catching the shirt fabric and the hanger).
How do I hang pants if I don't have a pants hanger?
Pin them to the top angled slopes of a regular wire or plastic hanger. Do not fold them over the bottom straight bar.
Where can I find hangers and what kind can I use?
Old Navy, Belk, Target, and Walmart discard them. Ask! Plastic or wire are fine (we prefer plastic). Child-sized for size 4 and under; adult for size 5 and up.
Can I get back my hangers?
No. We don't have time at checkout to remove hangers, so the shopper keeps them.
Tagging toys, books & accessories
How do I tag hats?
Use a label or zip tie if possible. Otherwise, use a tagging gun carefully with two pins, or a safety pin as a last resort. Packing tape is okay if it will stay secure. Do not cover the QR code.
How do I tag shoes that don’t have a place for zip ties or are new in the box?
Put them in a Ziploc bag, tape the bag shut, and tape the tag to the outside of the bag. If they are in a box, tape the box shut and tape the tag securely to the box.
How do I tag items with lots of pieces?
Put all small pieces in a Ziploc bag, seal it with packing tape, and zip-tie the bag securely to the main item. Attach your tag securely to the main item.
How do I tag books? What do I write and how do I attach the tag?
Use painters tape or masking tape to attach tags to books so it doesn't tear the cover (never use packing tape on books!). Always write the exact title of the book in your 3-word description.
When attaching tags to toys or Ziploc bags, can I cover the QR code with packing tape?
NO. Do not cover the QR code with packing tape!
Items accepted
Are items season specific?
We accept all seasons at BoutiqueBASH, but our other events are season-specific.
Does a baby swing that can either plug in or run on batteries need to have batteries in it?
Absolutely, yes! All items must have batteries so shoppers can test them immediately.
Can I sell a crib mattress?
Yes, separately. Or include it with your crib and mark the tag "free with purchase of this crib" and attach a duplicate tag to the mattress.
Do you allow cloth diapers?
Yes, if in excellent condition.
Do you take bed rails?
Not at the BoutiqueBASH, but yes at our KE and EE sales.
Do coats and costumes hang in a special location?
Not at the BoutiqueBASH.
Drop-off & pickup
If I am restricted to "Late Drop Off", can I attend the Consignor shopping time?
Yes! Bring your confirmation email and show your items to Gail before putting them out.
I cannot make it to Pickup. What are my options?
Unsold items not picked up are donated. Please have a friend or neighbor pick up; they just need your name, code, confirmation email, and the photo you took at Drop-off.
What organization do unsold donated items go to? Is this tax-deductible?
Most organizations are listed on our Donate Unsold Items page. We provide a tax receipt at drop-off.
Shoppers
Shopping times & tickets
Can I shop after my designated shopping day?
Yes, you are welcome to shop any full price day we are open after your designated time. Crew, Consignors, Sapphire, and Platinum Tickets also shop discount days with their pass or ticket.
I have lost my early shop pass. What should I do?
Register and print it again.
Guests & rules
Can my parents shop with me at the ticket presale?
Parents, spouses, and children are welcome under your ticket.
Can Crew and consignors bring friends with them to shop?
Crew cannot bring friends (only spouse/partner, parents, in-laws, children). Consignors can bring 1 friend, spouse, or family member.
Is it okay to bring a grandparent to an early sale?
Yes, grandparents and spouses are welcome. Children are welcome to all except Sip & Thrift. You may babywear newborns to the Sip & Thrift.
How can my friends check in for early shop times?
BoutiqueBASH doesn't offer special friends' times; they should purchase a ticket or use a free public ticket.
Crew
Shifts & scheduling
Is it required to sign up as Crew once you become a consignor?
No, but the Crew shops first and buys nearly 25% of our items!
Can I see available Crew Time Slots prior to registering?
You must go through registration to see slots, but you don't have to choose one.
What does the [S] mean on the Crew registration slots?
It means "Super" status for difficult-to-fill shifts or longer shifts. They count as 1.5 regular shifts.
Why did my [S] slot and my 5-hour regular slot not make me super duper?
It takes 15 hours. [S] counts as 1.5 shifts, but 1.5 + 1 = 2.5 shifts, not 3.
Can I combine barter slots and traditional slots?
Absolutely! Register for traditional, then email us to combine with your barter hours.
Duties & logistics
Do I need cashier experience to join the Crew?
No. Anyone can help.
Can I bring a gift card to the early shopping day to barter?
No. Purchase a ticket or do a Crew shift instead.
Where do Crew need to go to check in?
Go to the Crew check-in counter to the right of the entrance to receive your apron and name tag.
What are the responsibilities of a door Crew slot?
You are a greeter and security support. You check passes/IDs, answer general questions, and help maintain security by checking receipts as shoppers exit.