The EE Quality Initiative
Do this before Drop-off: Check every item in good light for stains, holes, odors, and off-season pieces, and pull anything questionable. Each unaccepted item found at the sale is a $1 deduction from your check, so a few minutes under bright lighting protects your earnings.
- Check under good light: Look for stains on armpits, collar, cuffs, and front. If in doubt, leave it out.
- Zip every zipper, button every button: Broken closures mean a pulled item.
- Test all batteries and electronics: Non-working items are pulled.
- In-season items only: Off-season clothing is not accepted.
Join our quality team!
Help us maintain the excellence our shoppers expect! Sign up for a stain checking shift to earn KE Bucks (NOT CREW HOURS) after Drop-offs start but before EverythingELSE shopping begins. If you are unsure about our Quality Initiative, please sign up for a shift and see the heart our team puts into making the sale the best we can!
Slots are available in 1-hour increments during these times:
- Sunday, October 11, 11:30am-1:30pm
- Monday, October 12, 10am-12pm
- Tuesday, October 13, 10am-7pm
- Wednesday, October 14, 11:30am-7pm
- Thursday, October 15, 11am-7pm
*Note: You cannot quality check during Crew shifts. Do not take a quality shift if you are scheduled for a Crew shift at that time!
Why are we doing this?
We want to be a place you trust to sell your items and shoppers trust to buy them! With over 1,000 consignors, even one flawed item per person means over 1,000 unbuyable items crowding the racks. Our goal is to clear out unaccepted items so your high-quality items shine and sell for what they are worth!
The care we take
We know seeing deductions on your seller report is frustrating. Please know our team puts incredible care into this process. Three to four pairs of eyes verify every single pulled item.
If a flaw looks like floor dust or a quick fix, we try to save it! If we believe that a stain will easily wash out, the item stays on the rack to sell.
Pro-tip & NWT items
Even New With Tags (NWT) items are checked carefully, as they often come with store damage or inner staining. Our venue's back lighting is excellent. Take one last look under the bright lights as you put items out!
At Drop-off, you can request an on-the-spot stain check for your New With Tag clothing items so they can be stamped approved right then and there.
What to expect on your seller report
Any unaccepted item (stains, holes, tears, off-season) will result in $1 deducted from your check, as we pay that $1 to the shopper who found it.
What happens to these items?
Unacceptable items are held until the end of Pickup for you to retrieve. If you do not pick them up, they are donated to local charities like the World Help Foundation, the Carolina Care Center, and the Wake Local Reentry Council.
Earn KE Bucks while you shop
Find an obvious stain on clothing that clearly came in that way? Bring it to the Stain Check table near the Crew Check-in table before checkout, and we will give you $1 in KE Bucks PER ITEM to deduct from your total.
(Note: We only pay for stains present at Drop-off, not fitting room makeup/deodorant or floor dust.)
How to redeem:
Turn in your KE Bucks to the Cashier at checkout to have the amount deducted from your total.
Thank you to the consignors who make our events the best! By working together to keep our standards high, we create an amazing shopping experience that keeps people coming back to buy your items!
Start SellingShop | Pick up your check! Cha-ching!
About Our Building
What to expect inside
Dress in layers. Our building runs warm or cool with the season and the crowd, and everyone feels it differently. There are 25 a/c units in this space, they are old, and not all of them run at full capacity — we keep investing in them and keep them going as best we can.
Keeping the doors open all day during a sale is hard on the a/c units too — picture leaving your own front door wide open on a hot day and asking your home system to keep up.
We have added industrial fans throughout the space. Fans are not air conditioning, but they move a lot of air.
Shoppers: make it a great day
Plan like you’re going to Disney, dress and prepare like you’ll be running a marathon. You’ll get your steps in!
- Bring your own water bottles
- Dress in layers. Our building runs warm or cool with the season and the crowd, and everyone feels it differently
- Tend to run hot? A neck fan, a cooling towel, or a cool cloth on ice in a baggie helps on warm days
- Bring snacks! Make it the most fun shopping day you can
- Run out of water? Ask us up front.
How you can help
We buy cases of water for you and keep replenishing them. With thousands of shoppers it is never enough, and on warm days the hard part is keeping that much of it cold. That is where you can help!
- Bring a few extra waters and add them to our coolers
- Bring a ziploc bag of ice to top off the coolers. Our freezer space is very limited and we can’t keep up
- Freeze a few water bottles the night before. They stay cold for hours and help chill the coolers too
- Working Crew two days in a row? Take a case of our water home, chill it overnight and bring it back cold
- See a cooler running low? Help us restock it
- See a cooler full of melted ice? Help us dump out the water
Do you know anyone with a crane?
We want to try to replace units, and the hold-up is lift — they sit on the roof and cannot be replaced without a crane. A commercial crane day costs more than a sale like ours can spend, so we are asking the long way round.
If you or someone you know owns a crane and would be willing to donate or heavily discount a lift for us, please tell us through Contact Us. A name and a number is all we need.
And there is something in it for whoever does the lift: marathon status to the sale of your choice. That means 100% commission on your sales, and you shop very first.
About the building’s future
This building is scheduled to be torn down, so we are always looking for our next space. There is not a comparable building that we know of, but we are looking.
Help us find the next one
We would love your help. Here is what a space has to have:
- 80,000+ square feet
- 500+ parking spaces
- Zoned retail
If you know of a building that might fit, send it to us through Contact Us. Anything you can find out helps: the address, who to talk to, leasing information. If you are able to call the location yourself and ask whether it meets the three requirements above, that is even more helpful.
And there is something big in it for you. If you call a location, send us all of the information, and that location works out, we will give you marathon status to the sale of your choice. That means 100% commission on your sales, and you shop very first.
The best way to reach us
When something is not right, we want to hear about it, and we want to hear it from you. Please message Gail directly through Contact Us with your question and, if you have one, an idea to fix it. Kind, clear messages help us fix things fastest.
She does not watch the Facebook groups, including ours, so a post there can sit for days before anyone tells her. We do have a moderator who works hard to keep up with the group, and when something is raised we try to follow it up individually by direct message if we think that is warranted. During a sale our small team is juggling what feels like 10,000 requests a day, from open to close, and we would so much rather fix a problem today than find out about it later.
Thank you!
Our consignors bring great items at great prices, we advertise everywhere, and our shoppers come and buy — fast.
Whether you consign, shop, or work on our Crew, this sale is what it is because of you.
EverythingELSE Tickets
TICKETS LAUNCH Wednesday, September 30, 8pm!
Get Your Tickets HereChoose Your Shopping Experience
Join the Crew & get first dibs! Plus first dibs on discount days too! The more you help the Crew, the earlier you shop! See Crew slots and register now.
If you cannot join the Crew, we require tickets for crowd control!
Join our Text Club to get reminders and early ticket access!
Ticket Tiers & Access
- Sapphire & Platinum: Bundled to get you in for Full Price PLUS 50% off AND 75% off days with the Crew! Best deal for early dibs. After your time starts, come back any time we’re open.
- Gold: Early entry for Full Price Day only (cannot be used for discount days). After your time starts, come back any later full-price time.
- Silver: Bundled to get you in early on BOTH 50% off Day AND 75% off day (no full price days). After your time starts, come back any later discount time.
- $5 & Free Tickets: Available for specific days; you need a separate ticket for each day you want to shop. Good on your ticket’s day only — a $5 full-price ticket can also come back on the public full-price day.
- * One ticket covers you + spouse, parents, parents-in-law, & children (or 1 friend in lieu of family). One friend, one condition: they come in with you. Your friend can’t enter without you there — but you don’t have to shop side by side.
- * Separate tickets required for Full Price, 50% off, and 75% off days if not using a bundled pass.
Consignor Shopping Times
Consignors do not need a ticket for Consignor times, but you may purchase one to shop even earlier! Learn more about consigning here.
View the full EE Consignor Schedule – times & datesCleaning out closets? Might as well get paid for it.
Consign your own items to earn a massive check!
Sell at 1, 2, or all 3 of our unique events twice a year.
Sell it at BoutiqueBASH →Standard kids’ clothing?
Sell it at Kids EveryWEAR →Standard adult, teen, furniture & home?
Sell it at EverythingELSE →
Plus, you can earn KE Bucks by signing up for a 1+ hour shift with our Quality Initiative.
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