The EE Quality Initiative
Join our quality team!
Sign up for a stain checking shift to earn KE Bucks (NOT CREW HOURS) after drop-offs start but before EverythingELSE shopping begins. If you are unsure about our Quality Initiative, please sign up for a shift and see the heart our team puts into making the sale the best we can!
Slots are available in 1-hour increments during these times:
- Sunday, October 11, 11:30am - 1:30pm
- Monday, October 12, 10:00am - 12:00pm
- Tuesday, October 13, 10:00am - 7:00pm
- Wednesday, October 14, 11:30am - 7:00pm
- Thursday, October 15, 11:00am - 7:00pm
*Note: You cannot quality check during Crew shifts. Do not take a quality shift if you are scheduled for a Crew shift at that time!
Why are we doing this?
We want to be a place you trust to sell your items and shoppers trust to buy them! With over 1,000 consignors, even one flawed item per person means over 1,000 unbuyable items crowding the racks. Our goal is to clear out unacceptable items so your high-quality items shine and sell for what they are worth!
The care we take
We know seeing deductions on your seller report is frustrating. Please know our team puts incredible care into this process. Three to four pairs of eyes verify every single pulled item.
If a flaw looks like floor dust or a quick fix, we try to save it! If there is any doubt that a stain will easily wash out, the item stays on the rack to sell.
Pro-tip & NWT items
Even New With Tags (NWT) items are checked carefully, as they often come with store damage or inner staining. Our venue's back lighting is excellent. Take one last look under the bright lights as you put items out!
At Drop-off, you can request an on-the-spot stain check for your New With Tag adult items so they can be stamped approved right then and there.
How it affects consignors
Any unaccepted item (stains, holes, tears, off-season) will result in $1 deducted from your check, as we pay that $1 to the shopper who found it.
What happens to these items?
Unacceptable items are held until the end of Pickup for you to retrieve. If you do not pick them up, they are donated to local charities like the World Help Foundation, the Carolina Care Center, and the Wake Local Reentry Council.
Earn KE Bucks while you shop
Find an obvious stain on clothing that clearly came in that way? Bring it to GAIL'S TABLE before checkout, and we will give you $1 in KE Bucks PER ITEM to deduct from your total.
(Note: We only pay for stains present at drop-off, not fitting room makeup/deodorant or floor dust.)
How to redeem:
Turn in your KE Bucks to the Cashier at checkout to have the amount deducted from your total.
Thank you to the consignors who make our events the best! By working together to keep our standards high, we create an amazing shopping experience that keeps people coming back to buy your items!
Ready to sell? Start Here!